If a customer has complaints to a B2B bank, he can apply to:
- Ombudsman for Banking Services and Investments, phone: 416‑287‑2877 or 1‑888‑451‑4519, e-mail: [email protected]
- Financial Consumer Agency of Canada, phone: 613‑996‑5454 or 1‑866‑461‑3222, e-mail: [email protected]
- Chief Privacy Officer, phone: 416‑865‑5914 or 1‑866‑627‑1799
- Office of Privacy Commissioner of Canada, phone: 819‑994‑5444 or 1‑800‑282‑1376
- Seniors Champion of Laurentian Bank, e-mail: [email protected]