A customer can sign in to the NetBank at the link.
You should just enter his Internet Banking number or user name, password, and the verification code.
- Check balances on credit cards and current accounts
- Look through the banking account's history
- Make money transfers within the bank and to other financial organizations in Canada
- Send money abroad
- Deposit credit cards
- Make other financial operations
If you have additional questions, you may call (852) 3988-2388.
Personal Online Banking Features
- Account Management: Customers can link their Bank of China (Canada) accounts to the online banking system, enabling them to view account balances, transaction histories, and download monthly statements at their convenience. This feature ensures real-time access to financial information, facilitating better financial planning and management.
- Fund Transfers: The platform supports both domestic and international fund transfers, allowing users to send money securely and efficiently. Whether it's paying bills, transferring funds between accounts, or sending money abroad, the online banking system streamlines these processes, saving time and effort.
- Bill Payments: Users can set up and manage bill payments for various services, including utilities and credit cards. The system allows for one-time or recurring payments, ensuring that bills are paid on time and reducing the risk of late fees.
- Electronic Services: The online banking platform offers electronic payment services, enabling customers to make payments to telephone bills, utility bills, credit card bills, and more. Users can add and save billing company information, manage payment frequencies, and track payment histories, all within a secure online environment.
- 24/7 Accessibility: Bank of China (Canada)'s online banking services are available around the clock, providing customers with the flexibility to manage their finances at any time, from anywhere. This continuous access ensures that banking needs are met promptly, regardless of time constraints.
Security and Support
- Robust Security Measures: The bank employs advanced security protocols to protect customers' personal and financial information. This includes encryption technologies and multi-factor authentication, ensuring that online transactions are secure and data privacy is maintained.
- Customer Support: Bank of China (Canada) provides dedicated customer service to assist with any inquiries or issues related to online banking. Customers can reach out via the provided contact information for prompt and professional assistance.
Getting Started
- Account Registration: To access online banking services, customers must first register by linking their Bank of China (Canada) accounts to the online platform. Detailed instructions and support are available to guide users through the registration process.
- Mobile Banking App: For added convenience, the bank offers a mobile banking application that allows customers to manage their accounts on the go. The app provides features such as account inquiries, fund transfers, bill payments, and more, all optimized for mobile devices.