The Bank of China has cooperated with Western Union since 2014.
Thus, you can transfer or receive money at one of the more than 10,000 branches of the Bank of China.
A customer can also manage the money transfers online or at self-service kiosks.
Comprehensive Money Transfer Services
- In-Branch Transactions: Customers can visit Bank of China (Canada) branches to initiate or receive Western Union money transfers. This traditional method offers personal assistance and immediate processing of transactions.
- Online and Mobile Banking: Bank of China (Canada) offers online and mobile banking services, allowing customers to send or receive money transfers from the comfort of their homes or on the go. This digital approach provides flexibility and ease of access.
- Self-Service Kiosks: Selected Bank of China (Canada) locations are equipped with self-service kiosks, enabling customers to perform money transfer transactions independently, enhancing convenience and reducing wait times.
Global Reach and Accessibility
- Extensive Network: Through the partnership with Western Union, Bank of China (Canada) customers can access a vast network of over 500,000 agent locations worldwide, facilitating seamless cross-border transactions.
- Multiple Delivery Options: Recipients can choose from various delivery methods, including cash pickup at agent locations, direct deposit into bank accounts, and mobile wallet transfers, providing flexibility to suit individual preferences.
- 24/7 Availability: Western Union's extensive network ensures that customers can send or receive money transfers at any time, accommodating different time zones and urgent financial needs.
Commitment to Security and Compliance
- Robust Security Measures: Both Bank of China (Canada) and Western Union implement stringent security protocols to protect customers' personal and financial information, ensuring safe and secure transactions.
- Regulatory Compliance: The partnership adheres to all applicable regulatory requirements, including anti-money laundering (AML) and know your customer (KYC) standards, to maintain the integrity of the financial system.
- Customer Support: Dedicated customer service teams are available to assist with any inquiries or issues related to money transfer services, ensuring a smooth and satisfactory experience for all users.